Clinical Trials Information System (CTIS): training and support

The CTIS sponsor handbook is the reference document that clinical trial sponsors should use when applying for a clinical trial authorisation through CTIS. They should also use the handbook when entering any other information in CTIS.

The handbook is aimed at: 

• pharmaceutical companies;
• contract research organisations (CROs);
• small and medium-sized enterprises (SMEs);
• academic sponsors;
• and other organisations working on clinical trials.

EMA regularly updates the handbook. 

• Clinical Trials Regulation 

• Clinical Trials Information System

• Clinical Trials Information System (CTIS): online training modules for authorities

Information on clinical trials submitted in CTIS is made available on the CTIS public portal, in line with the revised CTIS transparency rules applicable as of June 2024. 

Before uploading data and documents to CTIS, sponsors should be fully aware of the publication rules, see: 

• Clinical Trials Information System: CTIS transparency rules

The roles and responsibilities of each party regarding the processing of personal data in CTIS is described by the joint controllership arrangement. For more information, see:

• Clinical Trials Information System: Processing of personal data

All reference documents on CTIS transparency rules can be found on the Accelerating Clinical Trials in the EU website. For more information, see:

• Accelerating Clinical Trials in the EU (ACT EU): Implementation of the Clinical Trials Regulation

EMA offers live training sessions to provide additional learning opportunities. They include bitesize talks, walk-in clinics and webinars.

Through the CTIS walk-in clinics, sponsors can ask their questions to CTIS experts and receive practical guidance about the system.

CTIS bitesize talks are themed events offering users live system demonstrations on a specific CTIS functionality. They also include question and answers on specific themes. 

In addition, EMA introduced troubleshooting sessions on the Organisation Management System (OMS). They help CTIS users by clarifying outstanding issues related to registering organisation and / or location data in the OMS for use in CTIS.

Recordings and supporting materials become available after each event. Past events on processes that are no longer applicable are not displayed.

Select the expandable panels below to access both past and upcoming events:
 

For queries related to the use of the CTIS that cannot be answered through the CTIS Sponsor handbook, users should refer to the CTIS support page.

For questions on the content of clinical trial applications (structured data and documents), users should refer to the relevant Member States contact points.

For queries related to the Clinical Trials Regulation users should refer to the EudraLex CTR Q&A or to the Member States contact points.

Send a question to EMA.